Frequently asked questions

How can the Bayer US Patient Assistance Foundation help me?

If you are eligible, the program can help you get your Bayer prescription medicines for free. To find out if you may be eligible, please answer some simple questions. Click here to see if you may qualify.

How do I know if I may be eligible?

You may be eligible for the Bayer US Patient Assistance Foundation if you:

  • Live in the United States or Puerto Rico
  • Meet certain income limits
  • Don’t have insurance, or if your Bayer prescription medicine is not covered

Who can I call if I have a question?

If you have questions about this program, please call a representative at 1-866-2BUSPAF (228-7723), Monday through Friday, 8:30 AM to 5:00 PM EST.

Is my medicine available through this program?

There are a number of Bayer prescription medicines that are available through the Bayer US Patient Assistance Foundation. To find out if your medicine is included, click here.

Can this program help me with more than 1 Bayer medicine?

Yes. If you are eligible, the Bayer US Patient Assistance Foundation may be able to help you if you take any of the Bayer prescription medicines on this list.

Can I use the program if I have commercial insurance?

You may be eligible to get help if your healthcare insurance does not cover your Bayer prescription medicine.

How do I apply?

First, determine if you can get help by using our find help tool.

Then, follow these steps:

  • If the tools says the program can help you, download the application
  • Complete and sign the Patient Information Section. A caregiver can also complete this portion of the form
  • Ask your doctor or healthcare professional (HCP) to complete and sign the Healthcare Professional Section
  • Mail or fax the completed application with financial documentation for review by the program

Get started with the Rx Support Tool now.

Where do I send my completed application?

The completed and signed application can be submitted by fax or mail. If sending the application and documentation by fax, please be sure to include a fax cover sheet.

Fax: 1-866-575-6568

Mail: Bayer US Patient Assistance Foundation

PO Box 5670, Louisville, KY 40255

How long will it take for my application to be reviewed?

Applications are usually reviewed within 2 business days. The processing of your application may take longer if there is missing or incomplete information, including signatures and financial documentation. You or your doctor may be contacted about any missing information.

Are there any documents or forms that I have to send with my completed application?

You are required to submit copies of financial documentation along with your Bayer US Patient Assistance Foundation application. Please do not send original documents. These documents and forms may include:

  • Federal tax return from the prior year
  • Wage/tax statements
  • SSA-1099
  • 1099-NT
  • Proof of non-filing letter
  • Provider or patient attestation

Can you send an application to my provider?

Yes. Bayer US Patient Assistance Foundation can fax a pre-populated application to your physician for you.

Is there a fee to apply or a fee for the prescription medicine?

No, there are no fees to apply for or participate in the program. In addition, if you are eligible, there are no copays for any medicines that you may receive from our program.

How do I know if I am approved for the program?

You will receive a letter in the mail when a decision has been made regarding your application. If approved, a representative will contact you by phone to schedule your shipment. The phone number that appears on your caller ID will be 1-866-228-7723.


1-866-2BUSPAF (228-7723) Monday–Friday, 8:30 AM–5:00 PM EST.

Fax: 1-877-229-1421

Mail: P.O. Box 5670, Louisville, KY 40255

Click here to report an adverse event.